No physical shipping
Lensmora provides cloud-based software for AI event galleries, guest access, media uploads, face search, and studio delivery. Because the service is digital, we do not ship physical products by default and do not issue courier tracking numbers.
How access is delivered
- Free accounts can access the studio after signup and email/login verification where applicable.
- Paid plans are activated after successful payment confirmation from the payment provider.
- Event galleries are delivered through web links, QR codes, admin dashboards, and guest gallery URLs.
- Plan invoices, support messages, and important notices may be sent by email or shown inside the Lensmora dashboard.
Delivery timing
Most digital access is available immediately after signup or successful payment. Some AI processing, large media uploads, video indexing, edits, or bulk downloads may take longer depending on file size, connection quality, queue load, and plan limits.
Special physical deliverables
If Lensmora ever offers printed materials, QR boards, signage, merchandise, hardware, or physical deliverables under a separate written order, the shipping charges, timeline, carrier, and refund rules for that order will be stated separately.
Delivery support
If your paid plan does not activate, your QR gallery link is not available, or you need help accessing the studio, email [email protected].